VoIP for Business: Five Reasons why You Can’t Do Without

Suddenly everybody seems to talk about throwing away the old school telephony systems and installing VoIP for better reasons, especially the businesses. If you have been wondering what’s the buzz is all about, this article can answer why VoIP is becoming increasingly popular, or more so wiping out the traditional PSTNs steadily, and fast!

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Things to Consider before Getting Started with Mobile VoIP

Mobile VoIP has become a lucrative business considering the pace at which the world is adopting VoIP services, smartphone technology and communication networks. VoIP providers both with technical and non-technical background have joined the bandwagon with the availability of turnkey mobile VoIP solutions that allow them to get started in less than a day. While the emerging situations have thus far been favorable, there are things to consider by VoIP providers (you) to ensure a profitable and sustained mobile VoIP business.

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What Every Retail VoIP Provider Should Know About Codecs?

A codec is a coder-decoder software which converts an audio signal into compressed digital form for transmission and back into uncompressed audio signal for replay. Codecs (Audio & Video) play an important role in VoIP. Audio signals are sampled several thousand times per second by codecs before conversion and transmission over the network. These samples are again reassembled for producing the uncompressed audio signal. This way audio and video signals are transmitted over VoIP networks.
It is important to note that there are different sampling rates in VoIP namely 64,000 times per second, 32,000 times per second, and 8,000 times per second. So, different codecs use different sampling rates for conversion. For instance, G.711 codec uses 64,000 times per second sampling rate for conversion whereas G.729A codec uses 8,000 times per second sampling rate for conversion.

Codecs use advance algorithms to help sample, sort, compress and packetize audio data. CS-ACELP algorithm is one of the prominent algorithms used in VoIP. Basically, it organizes and streamlines the available bandwidth. The algorithm intelligently defines whether to send data or not. This is precisely why packet switching is superior to circuit switching. However, in VoIP it’s not just codecs but softswitch plays an equally important role as it exactly routes the call to intended destinations based on the IP addresses. So, retail VoIP providers should always ensure that the codecs processed through their endpoints are always compatible with that of the softswitch for guaranteeing compelling VoIP calling experience to end users.

Some of the well-known codecs in VoIP are given below.

Codec	Bandwidth/kbps	Comments
G.711	64	Delivers precise speech transmission. Very low processor requirements. Needs at least 128 kbps for two-way.
G.722	48/56/64	Adapts to varying compressions and bandwidth is conserved with network congestion.
G.723.1	5.3/6.3	High compression with high quality audio. Can use with dial-up. Lot of processor power.
G.726	16/24/32/40	An improved version of G.721 and G.723 (different from G.723.1)
G.729	8	Excellent bandwidth utilization. Error tolerant. License required.
GSM	13	High compression ratio. Free and available in many hardware and software platforms. Same encoding is used in GSM cellphones (improved versions are often used nowadays).
iLBC	15	Robust to packet loss. Free
Speex	2.15 / 44	Minimizes bandwidth usage by using variable bit rate

With this knowledge, a retail VoIP provider can make better selection of softswitch as well as endpoints for their VoIP business.

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Enhancing Brand Value with Your Own Branded Dialers

In the highly-competitive VoIP domain, it is a must to promote your brand value in order to stay afloat and ring in more business. That’s why branded dialers play a very crucial role in the success of mobile VoIP business. It’s not just getting your brand name and logo on the dialers but reflecting your business values on it. It’s like creating your own impression on the minds of users such that they are always reminded of your brand and services. Let’s us try to understand more in the following sections so that you can be well advised about having your own branded dialers.

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Why Hybrid Dialer is becoming a Rage with Mobile VoIP Users?

Mobile VoIP providers leveraging hybrid dialers have seen a spike in demand for their services resulting in more profits. So, what makes hybrid dialers the best choice for mobile VoIP users? The answer is simple. Hybrid dialers combine mobile VoIP and calling card experience on to a single interface. Thus, mobile VoIP users enjoy the freedom of choice to use mobile VoIP account and calling card account alternatively to meet their communication needs.

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Improve VoIP Customer Base with Anti-Block VoIP Encryption

VoIP technology has transformed the communication sphere by bringing down the international and long distance call costs significantly when compared to that of traditional telephony. As a result, people worldwide started tending to VoIP service for their communication needs. This has led to an unprecedented hike in demand for VoIP services. Add to that, increased smartphone penetration and rapid adoption of communication networks such as 3G and 4G by developing nations has favored this cause. Though VoIP remains to the best option for international and long distance calling, it still faces regulatory challenges in most parts of the world.

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Enhancing Quality of Your Mobile VoIP Business

Mobile VoIP business has become a safe bet for service providers who are willing to make quick money at low investments. But, ensuring quality services is very important in mobile VoIP business otherwise service providers will not survive in the industry for a long time. In order to enhance and ensure quality mobile VoIP services, it’s effective to analyze the root cause of quality issues and fix them at the earliest opportunity. The following are some of the common issues which can be mitigated to ensure quality mobile VoIP services.

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