The rise of mobile VoIP has undoubtedly created numerous opportunities for VoIP service providers. However, there is a false notion that the popularity of PC softphones is on decline. As per the report “VoIP Services Market – Global Industry Analysis, Size, Share, Growth, Trends and Forecast 2014 – 2020” from Transparency Market Research the global VoIP services market is expected to expand at 9.7% CAGR till 2020. And still PC softphones are seen as the key contributing factor to this figure among others.
Today, along with smartphones many people carry laptops with them. So, they have the choice to connect to their loved ones either through a mobile device or a laptop making use of SIP clients. It is very common that people stick to their desktops and laptops for making VoIP calls as they can simultaneously perform other important tasks on the machine with utmost ease. Also, for a video call the big screen desktop or laptop is preferred to small screen mobile devices. Customers can enjoy a high call quality by merely connecting their headphones to the machine. Above all, it is the familiarity of PCs and laptops that make most people go for PC dialer instead of mobile VoIP clients.
On the other hand, the corporate world continues to see PC softphone as the best option to get connected among employees and customers as well. So, it not safe to assume PC softphones are extinct.
Today, along with smartphones many people carry laptops with them. So, they have the choice to connect to their loved ones either through a mobile device or a laptop making use of SIP clients. It is very common that people stick to their desktops and laptops for making VoIP calls as they can simultaneously perform other important tasks on the machine with utmost ease. Also, for a video call the big screen desktop or laptop is preferred to small screen mobile devices. Customers can enjoy a high call quality by merely connecting their headphones to the machine. Above all, it is the familiarity of PCs and laptops that make most people go for PC dialer instead of mobile VoIP clients.
On the other hand, the corporate world continues to see PC softphone as the best option to get connected among employees and customers as well. So, it not safe to assume PC softphones are extinct.
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